Casumo bookie review - FAQ

Age Limit
Casumo
Casumo is not available in your country. Please try:
Deposit methods
SkrillMasterCardVisaNetellerPaysafe Card
Trusted by
Malta Gaming AuthorityUK Gambling CommissionSwedish Gambling Authority
Total score10.0
Pros
+ App available
+ Unlimited withdrawals
+ Clean design

Quick casino facts

Year foundedYear founded: 2012
Affiliate programAffiliate program (1)
Casumo Affiliates
BonusesBonuses (7)
Deposit BonusFree Bets
Free Spins Bonus
Match Bonus
No Wagering Bonus
Reload Bonus
Welcome Bonus
CountriesCountries (6)
CurrenciesCurrencies (4)
British pounds sterling
Canadian dollars
Euros
Swedish kronor
Deposit methodsDeposit methods (15)
Bank Wire Transfer
Credit Cards
Debit Card
FastPayMasterCardNeteller
Nordea
Paysafe Card
QR Code
SEB Bank
Skrill
Swedbank
SwishVisa
iWallet
GamesGames (49)
Aussie Rules
Baccarat
Bandy
Baseball
Basketball
Blackjack
Boxing
CS:GO
Chess
Cricket
Cycling
Darts
Dota 2Esports
First Person Baccarat
Floorball
Football
Football Betting
Formula 1
Gaelic Football
Golf
Handball
Horse Racing
Ice Hockey
League of Legends
Live Playboy Baccarat
MMA
Motorsports
Pai Gow
Poker
Punto Banco
Rainbow Six Siege
Roulette
Rugby
Slots
Snooker
Soho Blackjack
Sports
Sports Betting
Surfing
Table Tennis
Tennis
Three Card Poker
Trotting
UFC
Video Poker
Volleyball
Wheel of Fortune
Winter Sports
LanguagesLanguages (5)
English
Finnish
German
Norwegian
Swedish
LicensesLicenses (6)
DGOJ Spain
Gibraltar Regulatory Authority
Malta Gaming Authority
Swedish Gambling Authority
The Alcohol and Gaming Commission of Ontario
UK Gambling Commission
SoftwareSoftware (20)
Bally
Barcrest Games
Big Time Gaming
Blueprint Gaming
Elk Studios
Evolution Gaming
GreenTube
IGT (WagerWorks)
Microgaming
NetEnt
NextGen Gaming
Novomatic
Play'n GO
Pragmatic Play
Push Gaming
Quickfire
Quickspin
Red Tiger Gaming
Thunderkick
WMS (Williams Interactive)
Support typesSupport types (2)
Live Chat
Support Email

FAQ

Casumo customers frequently ask these questions before, during, and after placing their eSport bets.

Q: Is it easy to find what I'm looking to bet on?

Understandably, playing at an online casino with more than 1,500 games can be intimidating. However, you can quickly and easily locate your desired games thanks to a well-designed user interface. Their specialized game browser makes it easy to search by game type, name, or other categories, such as popularity and recentness. Bettors can find the "Game Browser" link on any page to take them to this helpful search engine.

Q: Why can't I open an account?

Ensure that the information you provided to the casino is correct before submitting it to them. In this case, you'll have to make a new Casumo name if the one you've chosen has already been taken. It's possible that you signed up for the casino before realizing your email address was already in use. You can regain access to your account by visiting the 'I forgot my password' page or contacting customer service.

Q: Why can't I access all the banking methods described above?

Banking methods can vary depending on a user's country of residence, as is common in the industry. Creating an account and going to the cashier section of Casumo is the best way to see all of the banking options available for deposits and withdrawals.

Q: I attempted to make a deposit but was unsuccessful. What exactly is the issue here?

When you make a deposit, double-check that all of the information you entered is accurate. There are numerous additional reasons why your deposit failed, a few of which are listed below:

  • Verify whether you are on the withdrawal or deposit page.
  • Verify that you are using one of the accepted credit cards.
  • Verify that all information is correct
  • Consider using a different browser.
  • Perhaps your Visa or Mastercard secure code did not work
  • Maybe your card is restricted from making online and international purchases
  • Maybe you do not have sufficient funds on your credit card

If you have addressed all of these points and the problem persists, you should contact customer support.

Q: I made a deposit, but the funds are still missing from my account. What am I to do?

The first thing you should do is check if any funds have been charged from your card. If they were, you must contact customer service. They will track down and resolve the issue. They may require a copy of the transaction in some cases to investigate with the payment provider.

Q: Why am I unable to open a game?

This typically occurs when communication with the server is lost. You should attempt to log out and re-log into your account. In some cases, you may need to restart the browser. If the issue persists after trying all of the above, you should contact customer support.

Q: I was not rewarded for leveling up in Casumo Casino Adventure. Why is this the case?

Casumo's reward system is complex. Occasionally, you will receive a reward for leveling up, but not always. However, there is nothing to fear here. All points earned are saved and carried over to the next level. So, if you didn't get a reward right away, your odds of earning one later are greater.

Casumo Esports Revamps Its Bonus Offers
2022-08-25

Casumo Esports Revamps Its Bonus Offers

Casumo Esports, owned and operated by Casumo Services Limited, is among the most popular eSport betting sites. Among the top reasons for its approval is that it offers an impressive array of eSports betting markets. In addition, the betting provider is licensed in several jurisdictions, making it not only available to punters from all corners of the world but a trusted eSports gaming site